Sterling Hotel Madrid Beds photoSterling Hotel Madrid Amenities photoSterling Hotel Madrid Amenities photo

Sterling

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From$56 /night
Check-in
03Aug
Check-out
04Aug
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

San Bernardo, 29-31, Madrid, 28015
-
Close to the historic old town
Great
8.1
8.5
/10
3.1
3.8
/5

3-star family-run hotel off Gran Via with free pet stays

Location & Access

Sterling is situated 200 metres from Santo Domingo Metro station, with Gran Via just steps away. Puerta del Sol and the Royal Palace are both within a 10-minute walk from the hotel. Guests can walk to the Museo Nacional del Prado and find numerous shops, bars, and theatres along Gran Via.

Pet-Friendly Policy

Sterling offers free pet accommodation, a feature that sets it apart for pet owners visiting Madrid. No extra charges apply for bringing a dog or cat, making travel with pets straightforward. This policy is available for all room types, subject to availability.

Family-Friendly Accommodations

Rooms at Sterling can accommodate up to four guests, with setups including four single beds for families with teenagers. Each room includes a refrigerator, a private bathroom with good water pressure, and a safe. Extra beds are available on request, and the 24-hour front desk assists with luggage storage before check-in or after check-out.

Dining & Breakfast

A daily breakfast is included, with gluten-free options available upon request. The breakfast buffet offers pastries, including croissants, and operates with long hours each morning. There is no on-site restaurant for lunch or dinner, but Gran Via provides hundreds of dining options within a short walk.

Services & Amenities

Sterling has a 24-hour reception and a tour desk that helps guests plan visits to attractions like the Royal Palace. Free Wi-Fi is available throughout the property, and paid parking is located a 2-minute walk away. The hotel is family-run, offering a personal touch in service, and provides fax and photocopying for business travellers.

Highlights

Location: 200 metres from Santo Domingo Metro, 10 min walk to Royal Palace

Pet Policy: Free pet stays for dogs and cats

Rooms: Family rooms sleeping up to four guests

Dining: Daily breakfast with gluten-free options

Service: 24-hour front desk & luggage storage

Parking: Paid parking 2 min walk from hotel

“Close to Gran Vía, it strikes me as a family-run hotel that welcomes pets at no extra charge, a rare find. While the decor may show some vintage charm, the location and the inclusive policies make it a practical choice for families exploring Madrid who need rooms for up to four people.”
Hotel logo
James DavidEditor-in-Chief at Dogfriendly-hotels

Select your room type

The hotel provides many room choices—family rooms, doubles, and pet-friendly suites—with breakfast, free cancellation, and special offers
  • Economy Double or Twin Room
    2 persons
    12 m²
    2 Single beds
    Air conditioning
    Bathtub
  • Family Room City View
    2 persons
    22 m²
    4 Single beds
    City view
    Air conditioning
    Bathtub
  • Double or Twin Room
    2 persons
    15 m²
    1 Double bed
    Air conditioning
    Bathtub
Show all rooms

Rates & availability calendar

See current prices and availability for your chosen dates!
August 2026 - August 2027
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Check-in/ Check-out

Facilities

Hotels feature amenities designed to keep both you and your pet comfortable
Facilities: Very good
7.9/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Security
  • Lift
  • Coffee shop
  • Smoke detectors
  • Electric vehicle charging station
  • Fire extinguishers
  • Key card access

Services

  • Welcome drink

Business

  • Fax/Photocopying

Children

  • Cots

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Soundproofed rooms
  • Garden furniture

Media

  • Flat-screen TV

Room decor

  • Parquet floor
Show more

Location

San Bernardo, 29-31, Madrid, 28015
Explore Madrid
Explore Madrid Nearby
  • Top Attractions
  • Activities
  • Dining
  • Entertainment
Puerta del Sol
Puerta del Sol
12 minutes walking
A historic square and hub of Madrid, featuring the famous Clock Tower and vibrant atmosphere. A perfect spot for people-watching.
Royal Palace of Madrid
Royal Palace of Madrid
13 minutes walking
The official royal residence, showcasing stunning architecture and beautiful gardens. Guided tours available and free admission on certain days.
Plaza Mayor
Plaza Mayor
12 minutes walking
A grand square known for its rich history and stunning buildings. A great place to relax with a meal at one of the many outdoor cafés.
Teatro Real
Teatro Real
8 minutes walking
Madrid's premier opera house, known for superb performances and impressive architecture. Check their schedule for upcoming shows.
El Retiro Park
El Retiro Park
25 minutes walking
An expansive park perfect for walking, picnicking, or rowing on the lake. Enjoy seasonal events and yoga classes, especially in summer.
Cultural Events at Conde Duque
6 minutes walking
A cultural center offering exhibitions, workshops, and performances. Great for exploring local arts, especially during festivals.
Jardines del Arquitecto Ribera
8 minutes walking
A serene garden ideal for relaxation or a quiet read. Perfect for families and solo travelers looking to unwind among greenery.
Bike Rentals at Madrid Rio
30 minutes walking
Rent bikes near the Madrid Rio for a scenic ride along the river. Adventure seekers can explore well-maintained paths and stops.
Cerveceria Lena
2 minutes walking
A casual eatery known for its local beers and traditional tapas. Great atmosphere and ideal for post-sightseeing snacks.
Paraiso del Jamon
2 minutes walking
Specializes in cured hams and local delicacies. Fast service and a lively environment. Reservations not required.
Pez Tortilla
3 minutes walking
A cozy spot famous for its delicious Spanish omelets. Casual dining perfect for lunch or dinner, accommodating diverse dietary needs.
Museo del Jamon
11 minutes walking
A unique dining venue and ham museum offering a rich culinary experience. Tasty tapas in a vibrant setting, ideal for groups.
Teatro Real
Teatro Real
8 minutes walking
Experience the magic of live opera and classical music in a refined setting. An inspiring venue for all ages.
Live Music at Café Central
20 minutes walking
A renowned jazz venue hosting nightly performances. Ideal for couples and music lovers searching for a lively evening.
Madrid Comedy Club
20 minutes walking
Features weekly comedy shows perfect for a night of laughter. Family-friendly atmosphere with accessible ticket pricing.
Clubbing at Café La Palma
15 minutes walking
A popular nightclub with live DJs and themed nights. Great for solo travelers and groups looking to enjoy Madrid's nightlife.
Local transport and travel tips
  • City Centre
    Madrid 5 min  ·  400 m
  • Airports
    Adolfo Suarez Madrid-Barajas (MAD) 34 min  ·  22.1 km
  • Train
    Principe Pio Train Station 15 min  ·  1.2 km
  • Underground
    Santo Domingo Metro 3 min  ·  200 m
    Plaza de Espana / Noviciado 4 min  ·  300 m
Want access to early-bird pet-friendly hotel deals?
Access exclusive discounts today!
Check Rates
Property information and rules
Check-in
from 16:00-23:59
Check-out
until 11 am
Guest Parking
Public parking is possible at a location nearby at true.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
You can start your day with a full breakfast, which costs EUR 13 per person per day.
Pets
Pets are allowed on request.
Languages
Spanish, Italian
Year renovated:
2010
Number of floors:
7
Number of rooms:
105
Former name
Alexandra Madrid

Reviews and Ratings

Feedback about Sterling from previous guests about their experience.
Review score
Based on 1080 verified reviews
8.0 /10
Great
83 %
Recommend
Breakfast
7.2/10
Cleanliness
8.2/10
Comfort
8.2/10
Facilities
7.9/10
Free WiFi
8.4/10
Location
9.4/10
Paid Wi-Fi
7.5/10
Staff
8.9/10
Value for money
7.8/10
Pros
Perfect location
Clean rooms
Comfortable beds
Friendly staff
Cons
Terrible breakfast
Guest reviews
based on 2400 reviews
8.1/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
FAQs
About Sterling
What is the check-in and check-out policy at Sterling?
Check-in is from 16:00 and check-out is by 11:30.
How far is Sterling from the nearest metro station?
Sterling is just 200 meters from Santo Domingo Metro station.
What nearby attractions can be found close to Sterling?
Puerta del Sol and the Royal Palace are both just 10 minutes' walk away.
What amenities are included in the rooms at Sterling?
Rooms include air conditioning, a flat-screen TV, and a private bathroom.
What breakfast options does Sterling offer?
Sterling offers breakfast for an additional charge of 13 EUR, with gluten-free products available upon request.
What services does Sterling provide for guests?
Sterling provides a 24-hour reception, luggage storage, and a tour desk for guest assistance.

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